Privacy Policy
Last Updated: October 2026
1. Information We Collect
Fixvil collects information necessary to provide automated WhatsApp Cloud API messaging and booking services. This includes business profile information, client WhatsApp Phone Number IDs, and customer phone numbers captured during interactive booking sessions.
2. How We Use WhatsApp Cloud API Data
Messages sent and received through your connected WhatsApp Business account are processed solely to execute automated workflows configured in your dashboard (such as doctor appointment confirmations and turf slot reminders). Fixvil does not sell or share customer contact lists with third parties.
3. Multi-Tenant Data Isolation
Each client workspace maintains dedicated database records. Contacts, conversations, doctor schedules, and turf slot allocations are strictly isolated by workspace ID, ensuring full confidentiality and privacy.
4. Contact Us
For privacy inquiries or data deletion requests, contact us at support@fixvil.com.